Frequently Asked Questions
Welcome to the UnitedSide FAQ page. Here, you’ll find answers to some of the most common questions about our clothing, sizing, shipping, returns and more.
We’re here to make sure your experience with us is as smooth as possible, so if you need help finding the right fit or learning more about our brand, you’re in the right place.
How long does shipping take?
Shipping times vary depending on your location. Most orders are processed within 1 – 3 business days and typically arrive within 5 – 7 business days after shipping.
What is UnitedSide's return policy?
We accept returns within 14 days of delivery for unused, unwashed items with tags attached. To start a return, please contact us with your order number.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay and Shop PY.
Does UnitedSide offer gift cards?
Digital gift cards are available via special request. Please send us a message via our contact us page and we will get your digital gift card set up for you.
Is International shipping offered?
Yes – we proudly ship worldwide. Shipping costs and delivery times vary depending on your country and will be calculated at checkout.
Check your email
A confirmation message will be sent to your email once your order is placed.
Send Us a Message
Need further assistance? Visit our Contact page to reach out for more information.
Join the movement
UnitedSide believes the world is better when good people stand together.
Our Policies & Size Guide
Please see the charts below:
Effective Date: April 25, 2025
At UnitedSide, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website and shop with us.
1. Information We Collect
When you visit or make a purchase from our site, we may collect:
- Your name, billing address, shipping address, payment information, email address and phone number.
- Information automatically collected, such as your IP address, browser type, and cookies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, products, promotions and updates.
- Improve and personalize your shopping experience.
- Ensure the security of our website and prevent any fraudulent activities.
3. Sharing Your Information
We only share your information with trusted third parties necessary for operating our business, such as payment processors, shipping companies, and service providers. We do not sell or share your personal information to third parties.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences and analyze site traffic. You can control cookies through your browser settings.
5. Your Rights
You have the right to access, correct or delete your personal information/user account. To make a request, please contact us at contactus@unitedside.com or visit our Contact Us page to send us a message.
6. Data Security
We take measures to protect your information from unauthorized access, loss or misuse.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Anytime changes are made to the policy, a notification will be sent to UnitedSide account users.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at contactus@UnitedSide.com.
We accept returns and exchanges within 14 days of delivery for unused, unwashed items with tags attached. To start a return, please contact us with your order number.
Used items and items without tags will not be accepted for a return.